AI Front Desk Automation for Medgen Practices
Holly AI answers patient calls 24/7, automates appointment confirmations & reminders, and recovers no-shows & cancellations, connecting seamlessly with your existing Medgen setup.
350+
Built-in Rules for MedGen Practice Ops
92M+
Patient Interactions Handled
1,500+
Practices Served
9+ Years
Pioneering AI for Healthcare
Trusted by OB-GYN | Addiction Medicine Practices on MedGen
Holly AI handles the three biggest operational challenges your practice faces every single day
HIGH CALL VOLUME
Relieve your staff from the never-ending call burden
- ● Answer calls for common questions about insurance, services, and upcoming appointments automatically
- ● Handle rescheduling and cancellation calls without staff involvement
- ● Let patients manage & reschedule their appointments online 24/7
No-Shows & Cancellations
Stop losing patients and revenue to no-shows & cancellations
- ● Send timely multi-touch confirmations and reminders via text
- ● Automatically recover and reschedule no-shows and cancellations
- ● Collect cancellation patient feedback and boost your online reputation
Patient Follow-up and Care Continuity
Stop patients from abandoning their care journey
- ● Recall patients when they're due for their next visit
- ● Let patients rebook automatically with their last provider
- ● Send custom pre-visit instructions and telehealth reminders automatically
30+ Patient Journey Workflows × 350+ Operational Rules = thousands of configurations that match your specialty’s needs and your practice's complexity.
Results From a 204-Provider, 82-Location Medgen Group Using Holly AI
18% No-Show Rate Reduction
11 FTEs' Workload Automated
25% More Rescheduled Appts
The Challenges
- • Over 30K monthly calls for rescheduling.
- • High patient no-show rate of 23%.
- • Managing 82 locations with distinct rules.
The Solution
- • 24/7 call automation for rescheduling.
- • Multi-touch confirmations and recovery.
- • 350+ rules managing location complexity.
Hear From Fellow Practice Leaders Using Holly AI
"Before we started using Holly, we had many no-shows. After we started the service, our no-show rate decreased significantly and is now close to zero percent."
"Holly has been a game changer for us! Since their AI scheduler can handle an infinite number of calls at one time, our phone lines don't have the bottle neck any more."
Start a Free Pilot, Live in Days.
No apps to manage ● No staff training ● Full Holly team support ● HIPAA & SOC2 Compliant
Assess
- ●Custom ROI analysis
- ●Operational impact validation
- ●Metrics vs. specialty benchmarks
Free Pilot
- ●Connect to Medgen
- ●Workflow design & configuration
- ●Test live with patients
Decide at No Risk
- ●Measure ROI & KPIs
- ●Team & patient feedback
- ●Decide confidently
Run Your Free Pilot to Measure Holly AI’s Impact at Your Practice
Use real data from your own practice to measure time saved, appointments recovered, and new revenue.