We are here to help!
The current state of the COVID19 around the world is generating high uncertainty amongst patients. Holly’s team is helping medical practices maintain effective communication; minimizing doubts or worries among patients. Beyond her automated appointment follow up, here are some additional Holly functionalities you can take advantage of:
Custom messages with instructions related to your Telehealth platform
- Instructions to access
- Including the appointment link in your pre-existing workflow, etc.
Re-engage patients via automated SMS self-scheduling, once the emergency has ceased.
Share mass updates or announcements regarding the virus and your practice with patients.
Personalized messages if you are forced to cancel appointments, including automatic rescheduling.
Include a custom message per appointment type to arrive alongside the confirmation text message:
- Attendance rules or precautions
- Practice reminders
Support patients individually by sending quick messages or responses:
- Send Telehealth links
- Per-provider URLs or updates, etc.